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Uttoxeter Road | Blythe Bridge | Stoke-on-Trent | ST11 9NT | telephone 0300 123 4017

Blythe Bridge Primary Care Centre

click here for our Tean Surgery

 

 

Medical Records

Training Practice

We are an accredited GP training practice and you may be offered an appointment with one of our GP registrars. These are qualified doctors, who usually have several years of hospital experience. We also have doctors spending time with us who have just qualified and are fully capable of seeing patients, but will be under supervision from one of the doctors in the Practice. Patients will sometimes benefit from a longer consultation time with these doctors. Additionally, we have medical students visiting the Practice for short periods of time; they may be present with a Partner in consultations or in visits, but only with the patient's permission. Being a training practice our overall patient care and standards will be scrutinized and must remain high to maintain our training practice status.

**Statement of Intent**

Please download and read our Statement of Intent regarding online booking of appointments, ordering of repeat prescriptions and by 31st March 2015 access to summary information (as a minimum) in their patient record.

Office Hours

Monday - Friday 8:00am - 6:00pm
(except public holidays)
closed Thursday from 1:00pm

Practice Leaflet

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Practice Leaflet [PDF, 401KB]

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Ambulance in Streets

At any time for EMERGENCIES
telephone 999 for an Ambulance

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department
or call 999.

If you suspect a stroke act FAST

FAST Stroke Image

What is FAST?

FAST requires an assessment of three specific symptoms of stroke:

  1. Facial weakness - can the person smile? Has their mouth or eye drooped?
  2. Arm weakness - can the person raise both arms
  3. Speech problems - can the person speak clearly and understand what you say?
  4. Time to call 999

 

 

Opening Hours

We operate a booked appointment system for all clinics.  40% of all our appointments are pre-bookable two weeks in advance for GP's. Morning and afternoon appointments can be pre-booked in advance.  All Nurse appointments are pre bookable up to two months in advance.

Monday - Friday 8:00am - 6:00pm (we are closed on Thursday afternoons from 1:00pm)

Please note: Blythe Bridge Primary Care Centre is also available for appointments mornings and afternoons with the exception of Thursday afternoon.

click here for our Tean Surgery website

Doctors' Consulting Times

8:30am - 12 noon & 3:30pm - 6:00pm By appointment only

Day Morning Afternoon
Monday Dr R Sripada Dr V Tiguti
Tuesday Dr R Sripada Dr V Tiguti
Wednesday Dr R Sripada Dr J Pilpel
Thursday by rotation closed
Friday by rotation by rotation

Out of Hours

Should you require help outside the normal opening hours of the Surgery, please telephone: 111

Newly Registered Patients

Patients moving into a new area should register with a new Doctor as soon as possible. Please contact the surgery to make appropriate arrangements. Talk to reception, they will give you a form to complete (GMS1) and an appointment time to see the Health Care Assistant.

Please bring the following with you when registering:
  • Urine sample
  • Proof of identity (e.g. Driving Licence, passport)
  • Proof of address (e.g. Utility Bill, Council Tax)

All new patients over the age of 16 are invited for a routine health check on registering. This is normally carried out by our Health Care Assistant and includes being asked about past illnesses and family problems. You will be given an examination for weight, blood pressure, etc.

A Health Visitor will contact parents of under fives. You will be registered with both doctors but you have the right to express a preference of a GP if you wish, please ask reception.

Named Accountable GP

From 1st April 2015 onwards Practices are required, under the GMS contract, to allocate a named accountable GP to all patients, including children. It is important that you are aware that this is purely an administrative exercise and does not change the way in which we operate or affect your ability to make an appointment with any of the GPs in the practice. We have now allocated all patients to a named GP and all new patients registering will be allocated within 21 days of registration.

If you were registered with us before 1st April 2015 and were aged over 75 or are taking part in the Unplanned Emergency Admissions service provision, where you were allocated a care plan co-ordinator,  you will have already been allocated a named accountable GP and notified in writing – this named GP will remain the same and will not change.

Should you express a wish to change your named GP we will do our best to accommodate your wishes, but this cannot be guaranteed due to the different workload of our GPs who work full time and part time.  Please write to the Practice Manager with your request.

Chaperone Policy

Dr Pilpel & Partner is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.
Please download our Chaperone Policy for further information.

NHS Constitution

The NHS belongs to the people. It is there to improve our health and well-being, supporting us to keep mentally and physically well, to get better when we are ill and, when we cannot fully recover, to stay as well as we can to the end of our lives. It works at the limits of science – bringing the highest levels of human knowledge and skill to save lives and improve health. It touches our lives at times of basic human need, when care and compassion are what matter most.
Please download the NHS Constitution Leaflet for more information

Parking

Please remember that parking spaces can be limited and the doctors need access at ALL times.

We would ask that consideration is paid to our neighbours and that you DO NOT obstruct the driveways to their homes.  The Tean surgery has a large car park at the bottom of Old Road and we respectfully request that this is your car park of choice allowing more parking for patients with limited mobility.

There is a large car park adjacent to the Blythe Bridge Primary Care Centre.

Urgent Cases

We are very proud of our full diagnostic and treatment facilities at our Surgeries therefore we are generally reluctant to offer “second best” medicine by trying to diagnose and treat you in your home.  If your problem is urgent we always fit you in, bypassing the waiting room if necessary. 

Disabled Patients

The Surgery is fully equipped for disabled access, including toilet facilities.

What to do in an emergency

Please ring the usual surgery telephone number and you will be transferred to the appropriate out of hours service.

If you are calling on behalf of someone else please have relevant information available, such as:

  • address
  • date of birth
  • current medication
  • name of their GP.

If considered necessary you will be referred to a duty Doctor or Nurse Practitioner who will contact you and, either give further telephone advice, or ask you to attend a local centre or in appropriate circumstances visit you at home.